Supporting Large Organisations Since 2007
Redfortress Limited can provide the support requirements your company needs to operate efficiently and effectively.
Our teams are highly trained and experienced technicians working with both small and large organisations in the public and private sectors.
Affordable Support
Our supports costs are based on hourly, half day or day rates. All work is quoted for and approved by our customers before taking place.
24h Telephone Support
You will receive a dedicated support phone line which is available 24 hours a day!
On-site Support
We can provide a technician on-site to ensure your support requirements are fully met. In the case of a hardware failure an engineer can be on-site within 24 hours.
Remote Support
With Remote Support a technician can access your system from almost any location if required.
Help Desk Support
Raise, track and manage support requests through your personal Help Desk! Simply visit our Support Portal to create a support request.
Excellent Support Service
97% of all support requests resolved within 24 hours by either remote or on-site support.
“We know that businesses rely on IT,
so we treat every incident as if it affects us.”
What Technical Support Do You Need?
WiFi, Networks, Servers and File Storage, & Sharing.
VOIP, Telephone, Email, Video Conferencing & Messaging.
Computers, Laptops, Digital Signage, Security, CCTV
Microsoft Office, Website Development & Apps.
When You Need Fast Responsive Tech Support, Let Redfortress Be Your IT Department.
Our support platform provides the right level of support available when you need it, we can provide a service to meet those needs.
Fast Response
We use cutting edge technology to speed up our response and resolution times, often fixing problems remotely from our offices.
Tech Support
Fast Help When You Need It The Most!
Redfortress aim to respond to all urgent support requests within the hour and 97% of tickets are actioned within 24 hours. So raise a support ticket, email us or give us a call and we will take care of your IT issues.
Comprehensive Support
Redfortress’ experienced team can provide the support requirements your company needs to operate efficiently and effectively.
Open a Support Ticket!
The answer to your IT problems is just one click away.