Redfortress Limited can provide the support requirements your company needs to operate efficiently and effectively. Our teams are highly trained and experienced technicians working with both small and large organisations in the public and private sectors. Our support platform provides the right level of support available when you need it, whether it is during office hours or 24 hours a day we can provide a service to meet those needs.
Support Features
Affordable Support
Our Supports costs are based on hourly, half day or Day rates. All work is quoted for and approved by our customers before taking place.
24h Telephone Support
You will receive a dedicated support phone line which is available 24 hours a day!
On-site Support
we can provide a technician on site to ensure your support requirements are fully met. In the case of a hardware failure an engineer can be onsite within 24 hours.
Remote Support
With Remote Support a technician can access your system from almost any location if required.
Help Desk Support
Raise, track and manage support requests through your personal Help Desk! Simply visit our Support Portal to create a support request.
Excellent Support Service
97% of all support requests actioned within 24 hours by either remote or on site support.
Raise a support ticket!
Click here to raise or track a support request.
Services
WiFi Networks
WiFi Network Installations
Redfortress Limited provide WiFi installations in Kent. Our building WiFi Network Solutions are robust, secure and reliable. Manage your network with multi user level access to the network. Allow access to the network freely with certain site restricted, such as Facebook and Twitter, or require each user to access the network via an individual log in. Track and view all users past internet usage and restrict certain sites or bandwidth to a site if required.
RSignage
Introducing RSignage!
The low cost, high powered Digital Signage Solution for your business.
Manage multiple screens in multiple locations from wherever you are! Schedule content, create groups and deploy playlists via the user friendly management page.
Digital Signage
Redfortress can provide you with bespoke installations at extremely competitive prices. Professionally installed, with full product support to improve your business opportunities, and your customer’s awareness. We provide all the components necessary for a successful Digital Signage Solution. Our end-to-end solutions start from Design, hardware and software sourcing, installation, content design and creation to on going support. Our solutions are tailor made to suit your business needs and budget!
At Redfortress our goal is to provide our clients with the best Digital Signage Solution for their business. Display feature rich content and WOW customers with amazing visuals. We pride ourselves on offering our clients with products and solutions designed specifically for a digital signage environment. Ensuring your Digital Signage Solution is up and running 24/7/365 is our priority!
Software Development
Application Development
With experience in the development of applications across a range of services, from small business to Enterprise Solutions, Redfortress Limited is able to meet your needs. We are highly experienced in integration technologies, and whether you require legacy system integration or a new technology our teams will be able to provide the level of service your company needs.
Web Development
We are able to provide new web site design using best practice and the most recent developments. With experience in PHP, CSS, .NET, C#, HTML5, CSS3 and Java we are able to adopt the best platform on which to deliver your requirements.
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Facilities Management Tools
iSmart Track
A simple swipe of a key fob registers the activity is complete
The iSmart Track system is the ultimate facilities management tool that uses low cost technology to allow you to ensure a task has been completed. With the simple swipe of an RFID enabled key fob the system will record the details centrally giving you the peace of mind a task has been completed. The management system allows you to define maximum intervals which will generate alerts if the action has not been completed within the ranges set. The clients utilise low costs solid state technology providing a high degree of reliability without the high costs.
Business IT Support
Redfortress Limited provide first class business IT support in Kent, London and across the whole of the south-east. Ensuring your business IT is up and running 24/7/365 is our priority. We are on hand to help with everything from, desktop computer issues to bespoke software creation. We cover all things IT based to ensure your system is fully operational! With different levels of support, you can tailor our support packages to meet budget and business requirements. Our support packages are fully flexible so you can rest assured that no matter what issue may come along we have it covered. Redfortress Limited can provide the IT Support Solutions your company needs to operate efficiently and effectively. Our teams are highly trained and experienced technicians working with both small and large organisations in the public and private sectors. Our IT Support platform provides the right level of support available when you need it, whether it is during office hours or 24 hours a day we can provide a service to meet those needs.
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Testimonals
A fantastic business with the personal touch.
Redfortress Ltd are a fantastic business who can assist with all your techy needs. The team are extremely efficient, polite and articulate at what they do. I would really recommend this company to you all
Kerry Rubins
Martha Trust
First class service, extremely professional, efficient and genuinely happy to help.
Virginia Tritton
Sandwich Marina
Solutions we ask for, solutions are what we always get. We have worked with Redfortress for 7 Years, on this journey they have been instrumental in improving our IT solutions for our staff but most importantly for our customers.
Paul Turner
Finance Manager – The Marlowe Theatre
I first approached Redfortress about replacing a 15 year old digital signage system with cabling that run over several kilometres! I have been able to invest a manageable amount to get a much improved system, but safe in the knowledge that I can build on this system in the future when the business requires it or when the budget is available. The staff are great and a real plus is that they are able to explain complex IT issues in simple layman’s terms, so (as a non-techy), I never felt out of my depth! Highly recommended A++++++
Brian Corby
Graphic Designer – Juicy Media
Redfortress have provided The Marlowe Theatre with an excellent standard of service and support. The Redfortress team are always very helpful and provide speedy and robust solutions to IT issues. They are also excellent at project management and have a constructive and helpful approach to the management of complex IT projects.
John Baker
Head Of Marketing & Communications – The Marlowe Theatre
We gave Redfortress a call in order to deal with our new email system that we required setting up. The way they reacted so promptly and gave us the full support that we wanted was incredible. The guys were really helpful and knowledgeable and also the time and cost that they offered was superb. We will definitely use Refortress for all our requirements in the future. Thanks guys.
Darren Gregory-Foster
Managing Director – Channel FM Ltd.
Contact
Redfortress Limited
40 Cross Road, Deal
Kent, CT14 9LB – UK
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General enquiries: enquiries@redfortress.co.uk
Support: Support Portal
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Tel: 01304 600139
40 Cross Road, Deal
Kent, CT14 9LB – UK
—————————————
General enquiries: enquiries@redfortress.co.uk
Support: Support Portal
—————————————
Tel: 01304 600139