How we work
Identifying the right approach is difficult and can be time consuming. Redfortress Limited will provide an approach to ensure your business can take full advantage of the opportunities available. By understanding your business requirements we can identify the solution that not only meets your needs today but also tomorrow. Working closely with you we will understand your requirements in detail, including your business needs and expectations. Through our innovative ‘play back’ sessions we will present our solution to you during which we will ‘fine tune’ the solution to meet your needs.
Working with you we will understand the details of your requirements and how they will fit within your business. By understanding the process we will be able to determine the best solution to meet this need.
Our design framework allows for a collaborative design approach to ensure it meets both your needs and expectations. We ensure all the options are considered to provide an effective, efficient and manageable solution. Utilising process modelling and Proof of Concept to ensure the design meets both your expectations and business needs.
We believe it is important to ensure the right technolgy is used to provide a solution and to that end we provide a range of technolgy platforms to deliver our solutions. With speacilaist in Java, .Net, HTML, Linux, Microsoft we ensure our solutions meet your needs rather than making your needs meet the technolgy.
Our flexible approach allows for the implementation to be carried out by our specialist teams but also where requested to work alongside your teams. This approach provides a model which can be tailored to your business and commercial considerations.
At Redfortress Limited we pride ourselves on ensuring the client is given full support following a solution implementation; this ensures your business is not adversely impacted in any way and help is always on hand. We can provide 1st, 2nd and 3rd Line Support, which can be tailored to meet your needs. Access to our on line Knowledge Base can provide self-service support, operator support or a combination of the two, again to match your business needs.
Our Specialist Teams
We can provide specialist support for many industries and pride ourselves on providing the right skills to deliver the best solution. With many years of experience our teams can provide specialist support for organisations within the Travel & Tourism, Transport & Shipping Industry and Port Operations. With particular skill sets to provide a level of service unparalleled within the region, Redfortress Limited can provide your company with the service and support it needs.
With many years’ experience in the development, delivery and support of enterprise reservations systems our teams are able to provide the knowledge and experience to support your business needs. We understand the need for fast, efficient and cost effective solutions which meet the expectations of both your internal and external customers. Our skills also extend to the integration EDI solutions, including Unicorn integration and support.
We understand the needs of a Port Operational environment and the necessity to provide efficient, accurate and safe solutions to meet the demands of a 24/7 operation. Our specialists have knowledge in the development, support and management of Port Operational systems. From ferry ports to container ports, our teams have the experience necessary to complement and enhance your business needs.