Remote IT Support
Remote IT Support for home workers.
If you are working from home and need remote desktop or application support, Redfortress are able to assist. We can provide telephone support, talking your team through any issue they have. If needed, we can securely log onto your PC remotely, to fix any issues you may have.
Redfortress Limited provide first class business IT support in Kent. Ensuring your business IT is up and running 24/7/365 is our priority. We cover all things IT based to ensure your system is fully operational! Our teams are highly trained and experienced technicians working with both small and large organisations in the public and private sectors. Our IT Support platform provides the right level of support available when you need it, whether it is during office hours or 24 hours a day we can provide a service to meet those needs.
Get Remote Support
Raise a support ticket to get the help you need. Our HelpDesk IT Support Team is committed to provide an immediate response to your business and ensure the issue is expedited in the most effective manner, providing an immediate resolution or the appropriate escalation. Our technicians will analyse the information provided and determine the correct course of action to take.
Call 01304 600139
or
COVID-19 Social Distancing On-site Support
During the COVID-19 quarantine period, Redfortress are able to visit your premises or home to arrange collection and delivery of hardware, adhering to strict “Social Distancing” guidelines. All hardware will undergo a disinfection process before being returned.
Remote Desktop Support
With Remote Support a technician can access your system from almost any location if required. The Remote IT Support teams are highly trained technicians with experience in system development, system installation and enterprise system support. Providing support for HelpDesk and Telephone enquiries the Remote IT Support teams will be actively involved in the development and implementation of solutions. This experience will be applied to the issue raised and a solution to the problem will be identified.
Office 365, SharePoint and Microsoft Teams Administration
We can help administer you Office 365 and SharePoint accounts as well as setting up Microsoft Teams for virtual meetings.
To Purchase Office 365 for your business please click on the button below.